Hotel Manager Talk

Hotel Manager Talk: Issue #7 for the week 4/27/08
Stories Discussed:

STR Report Update from previous week
Found on Smith Travel Research

A Pod of One’s Own
Article by Candace Jackson found on WallStreetJournal.com

Check Into the Ritz-Carlton for Good Customer Service Tips
Article by Hal Becker found on BizJournals.com

Turning First Time Customers Into Regulars
Article by Ken Burgin found on HotelNewsResource.com

Online, Hotel [...]

Hotel Manager Talk: Issue #6 for the week 4/20/08
Topics Discussed:

STR Report Update from previous week
Found on Smith Travel Research

New England Gaming Market Still Untapped
Found on HotelsMag.com

Avoiding Mistakes and Losses with New Staff
Article by Ken Burgin found on HotelNewsResource.com

Grand Plans for Big Hotel in Las Vegas
Article by Benjamin Spill found on ReviewJournal.com

It’s All About Experience
Article by [...]

Hotel Manager Talk: Issue #5
Topics discussed:

STR Report Update for previous week
Found on Smith Travel Research

MGM Fires 400+ Middle-Managers
Found on www.IHT.com

5 Tips to Improve Customer Service
Article by Carol Verret found on www.HotelNewsResource.com

Groups Want Marriott to End Adult Movies
From The Associated Press

Hotels Offer Fuel Subsidies
Article by Kelli B. Grant found on WallStreetJournal.com

‘So You Think You’re a Good [...]

Hotel Manager Talk: Issue #4
Topics Discussed:

STR Report Update for previous week
Found on SmithTravelResearch.com

Tax rebates to benefit tourism industry
Found on HotelNewsResource.com

Hyatt renews partnership with Clear
Found on PRNewswire.com

Hotel chains aim to end upstairs/downstairs culture
Article by Peter Van Allen found on BizJournals.com

What exactly is a boutique, anyway?
Found on I-Escape.com

Vegas hotel rates affected by economic slowdown
Article by Liz Benston [...]