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Visits today: 38

A Tale of Two Resorts

How I see it as a young, small fish in an old, big pond…
A Tale of Two Resorts
This article from CNN discusses the economic downturn that Las Vegas is taking, and the steadfastness that Disney Theme Parks are holding. Las Vegas always assumed people would continue to gamble regardless of personal, or national economic [...]

Hotel Manager Talk: Issue #10 for the week 5/18/08

Hotel Manager Talk: Issue #10 for the week 5/18/08
Stories Read:

STR Report update for previous week
Found on Smith Travel Research

Free WiFi But Not For All
Article by Susan Stellin found on NYTimes.com

Hotel Chains Get Pummeled By Economy
Article by Kenneth Stier found on CNBC.com

The Future of Hotel eBusiness
Found on HTrends.com

Deluxe Chains Want To Be Chic, Too
Article by David [...]

Customer Engagement

How I see it as a small, young fish in a large, old pond…
Customer Engagement Key to Weathering Economic Downturn for Hotel Chains, according to PeopleMetrics 2008 Study
This article points out that the results of a survey about customer engagement show that hotels will have “better financial results than those with low engagement scores.”
This is [...]

Brit’s Ditching the Alarm Clock

How I see it as a young, small fish in an old, large pond…
Brit’s Ditching the Alarm Clock
So, 36% (Sixteen million) of Britain’s prefer a cell phone to an alarm clock, and 71% of the 3,000 people surveyed by Travelodge concur that alarm clocks are dying out. I admit it, I no longer use [...]

Hilton Unveils New Small Meetings Offerings

How I see it as a small, young fish in a large, old pond…
Hilton Unveils New Small Meetings Offerings
This article reintroduces an idea/trend that Hilton had/grew (starting in 2000) in regards to small meeting rooms and how fancy shmancy and appealing they are to meetings with 50 or less attendees.
Hilton always seems to do a [...]

Tax Rebates Unlikely to Boost Slumping Restaurant Industry

How I see it as a small, young fish in an large, old pond…
Technomic Finds Tax Rebates Unlikely to Boost Slumping Restaurant Industry
This article lists a breakdown of how surveyed consumers will be spending their tax “rebates”, which hopefully everyone is already aware that this is just a subtraction from our 2008 tax refund. [...]

Coping With the Tall Traveler’s Curse

How I see it as a small, young fish in a large, old pond…
Coping With the Tall Traveler’s Curse
Tall? A “curse”? Is this the best that NY Times could come up with? I’m not too tall, so I can’t speak from the heart, but I assure you that this isn’t going anywhere. What [...]

Hotel Manager Talk: Issue #9 for the week 5/11/08

Hotel Manager Talk: Issue #9 for the week 5/11/08
Stories read:

STR Report update for previous week
Found on Smith Travel Research

Lobbying for Change
Article by Joe Brancatelli found on MSNBC.com

Cornell Center for Hospitality Research Roundtable Highlights Risks and Rewards of Service Innovations
Found on HotelNewsResource.com

Upscale Hotels Show No Sign of a Downturn
Article by Kitty Bean Yancey found on USAToday.com

Westin [...]

Hotel Manager Talk: Issue #8 for the week 5/4/08

Hotel Manager Talk: Issue #8 for the week 5/4/08
Stories Discussed:

STR Report Update from previous week
Found on Smith Travel Research

Resorts Worry About Lack of Foreign Workers
Found on MSNBC.com

Why Positivity Isn’t Enough
Article by Renie Cavallari found on HotelMotel.com

The Internet Revolution and Your Hotel
Article by Mark Forrester found on www.4hoteliers.com

AOL Travel / Zogby Survey Finds More than Half [...]

Executive Grooming At Marriott

How I see it as a small, young fish in a large, old pond…
Executive Grooming At Marriott
Here is a story about Marriott executives and seniors leaving the company after years and years of employment to move on to executive positions for other companies.
As a young manager, I’ve spent my ENTIRE four years (I know, many [...]