Hotel Manager Talk

How I see it as a young, small fish in an old, large pond…

What Are Common Items Left in a Hotel Room?
Male-reproductive-organ pumps? Passports? Luggage? Money? How are people forgetting these things? I am surprised how people assume it is the hotel’s fault for these things being left behind and that there is no chance [...]

How I see it as a young, small fish in an old, large pond…

Urgent ADA Warning from HotelLawBlog.com
Our good friend at HotelLawBlog.com, Jim Butler says, “While the purpose of the ADA is pretty non-controversial, its application has raised some sticky problems for hotels and their ADA hotel attorneys.”
I have to agree that the purpose is [...]

How I see it as a young, small fish in an old, large pond…

Hotel’s Shift to Flat TVs Stretches Budget and More
Flat screen TV’s are not cheap, but they are getting cheaper every day. It always surprises me when I get a guest complaint/comment that they expected a flat screen TV. I am [...]

How I see it as a young, small fish in an old, large pond…

Hotels Bolting on Bible
I will go so far as to say it is crazy for people to make the connection of Bibles disappearing from guest rooms to 9/11, as noted by a columnist for the St. Petersburg Times in this article.
I am [...]

Hotel Manager Talk: Issue #20 for the week 9/21/08
Stories Read:

STR Report update for previous week
Found on SmithTravelResearch.com

America’s Greenest Hotels of 2008
Article by Ben Abbott and Richard Morgan found on MSNBC.com

Giving Back
Article by By Caryn Eve Murray found on HotelInteractive.com

The Right Way to Slack Off At Work
Article by Anthony Balderrama found on CareerBuilder.com

Luxury Hotels Compete By [...]